By placing an order with Little Knits, you acknowledge and agree to the policies outlined on this page.

If you have any questions or concerns regarding your order or these policies, please contact us at customerservice@littleknits.com. We are happy to help.

All sales are final. We do not accept returns or exchanges.

At our discretion, we may make limited exceptions. Requests must be made within 7 days of delivery, and all items must be in original, unused condition. Approved returns are issued as store credit only.

You must contact us at customerservice@littleknits.com prior to returning any item. Unauthorized returns, refused packages, and pickup orders not collected within two weeks of completion may be subject to a 20% restocking fee. Any shipping costs incurred by Little Knits will be deducted from the final credit amount.

Little Knits does not pay for or reimburse return shipping costs. We do not accept returns for needles, needle sets, books, or patterns.

If there is any issue with your order, including items that are lost, damaged, or not received, you must contact us directly at customerservice@littleknits.com so we can assist you. We are committed to resolving concerns quickly and fairly; however, we are not able to address issues that are not reported to us.

Failure to contact us prior to initiating a dispute or chargeback may delay or limit resolution and prevent us from assisting with the issue directly.

Flat rate shipping is available for U.S. orders. Please select “Flat Rate Shipping” at checkout when applicable.

• Orders $1-$99.99 ship for a flat rate of $7.

• Orders $100 and over ship free within the United States.

• Orders are processed within 24-72 business hours of receipt and ship in the order they are received.

• Tracking information is provided once your order ships.

PLEASE NOTE:

• We are not able to combine multiple orders.

• All orders are considered final once placed.

Shipping rates are provided directly by USPS and UPS at checkout. We do not add any additional handling fees to these rates.

UPS typically provides more detailed tracking; however, international shipments sent via UPS may incur additional brokerage or service fees, which are the responsibility of the recipient.

Duties, taxes, and import fees are not included in shipping charges and are the responsibility of the recipient.

We strongly recommend purchasing shipping insurance to protect your order against loss or damage in transit.

Shipping insurance may be selected during checkout and is provided through a third-party insurer. This coverage applies to the value of the products purchased.

Orders shipped without insurance are done so at the recipient’s risk.

Due to the speed at which orders are processed, we recommend calling as soon as possible for any cancellation request at 1.800.877.5852. We are not able to guarantee that cancellation requests can be accommodated.

We are not able to process order changes or cancellations submitted via email or social media messages.

Approved cancellations are subject to a 10% fee to cover non-refundable payment processing costs. Alternatively, we can issue a full store credit with no fees.